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I had an accident with my truck in July. No communication with me as to progress on repairs.

1.0
Sent it to this body shop for repairs, it seemed they never looked at it. Everytime I called they state "0h we have it on breakdown to see what repairs need to be done." No one call to inform me of the progress, (in the meantime I'm still making car payments and car...
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ID
#4300951 Review #4300951 is a subjective opinion of poster.
Location
Baltimore, Maryland
Loss
$5000
Preferred solution
Apology

Finance Faux

3.1
I have been trying to contact someone in the Finance Department for the pass 3 days. I sold my vehicle and I am due a prorated amount refund from a GAP insurance and Toyota Care I purchase. I call and the person who answers transfers me to Finance. It rings and rings and rings, and finally someone who needs to take a message picks up. No one has called me back. I continue to call each and everyday. Leaving several messages each time I call. I am losing money everyday I don't get this processed. Does anyone out there no a solution, besides take a drive into the dealership. Which by the way I cannot do. due to the distance of the dealership. HELP!!!!
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#1039054 Review #1039054 is a subjective opinion of poster.
Location
Catonsville, Maryland
Reason of review
I need Finance to call me back.
Preferred solution
Full refund

Russel Toyota - Review in Dealers category from Catonsville, Maryland